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Library

Corporate and Performance
Annual Report 2010-2011	Complaints Leaflet June 2011
Annual Report 2009-2010	Corporate Plan 2009-2012
Annual Report 2008-2009	Customer Care Charter Aug 2010
Application for Membership	Register of Interested Customers Feb 2010
Association Rules	Financial Statements Year Ending March 2011

Newsletter
News 36 - Spring 2007	News 37 - Summer 2007
News 38 - Xmas 2007	News 39 - Spring 2008
News 40 - Summer 2008	News 41 - Xmas 2008
News 42 - Spring 2009	News 43 - Summer 2009
News 44 - Autumn 2009	News 45 - Xmas 2009
News 46 - Spring 2010	News 47 - Summer 2010
News 48 - Autumn 2010	News 49 - Autumn 2010
News 50 - Spring 2011	News 51 - Summer 2011
News 52 - Dec 2011

Neighbourhood Services
Antisocial Behaviour Policy	Neighbourhood News Issue 1
A Guide to ABCs Nov 2009	Neighbourhood News Issue 2
Antisocial Behaviour April 2009	Neighbourhood News Issue 3
Dog Fouling Leaflet Nov 2009	Neighbourhood News Issue 4
Estate Management Policy	Neighbourhood News Issue 5
Eviction Information Nov 2009	Neighbourhood News Issue 6
Good Neighbour Agreement Nov 2009	Neighbourhood News Issue 7
Summary ASB Policy Nov 2009	Neighbourhood News Issue 8
Tackling Antisocial Behaviour Nov 2009	Neighbourhood News Issue 9

Looking for a Home	Tenant Services
Registration Form June 2011	Tenant Handbook
Information Checklist Nov 2009	Contents Insurance Jan 2010
Medical Priority Nov 2009
Tenancy Reference Request
Estate Profile Nov 2009
Frequently Asked Questions
Common Housing Register Letter

Repairs Services
Alteration to Property Jan 2010	Repairs Responsibility Oct 2010
How to Report a Repair Oct 2010	Right to Repair Mar 2010
Gas Safety Jan 2010

Owner Services	Caretaking Services
Owners Handbook Mar 2010	Broomhill Caretaking Charter
	Gorget Caretaking Charter
	Wyndford Caretaking Charter