Cube Housing Association - Satisfaction Survey

In order for us to evaluate the services provided to you by the Caretaking Service, could you please complete the following.

Fields marked with * must be completed to submit this survey online successfully.

Name:*

Address:*

Post Code:*

Do you know who your Caretaker is?

*

Do you know how to contact your Caretaker?

*

Have you seen your Tenants Charter?

*

Do you know where to obtain a copy of the Tenants Charter?

*

Please rate us on the following services:

Are you happy with the service provided by your Caretaker?

*

Are you satisfied with the time it takes to remove any fly tipping items?

*

Are you satisfied with the time it takes the Caretaker to clear blocked chutes, once identifed?

*

Are you satisfied with the standard of cleaning provided by your Caretaker?

*

Are you satisfied with the time it takes to replace faulty lighting within your property?

*

Are you satisfied with the overall standard of Caretaking within your property?

*

Are you satisfied with the general maintenance of the communal areas within your property? (none Caretaking)

*

Please note below any maintenance improvements you would like to see:

If you would like to discuss any Caretaking issues with the Caretaking Services Officer, please provide contact details:

Thank you for completing this evaluation form.