Frost Precaution

You probably don't want to be reminded but yes winter is upon us.

Here are a few precautionary measures you should consider adopting to prevent burst pipes, etc in your home: -

Avoid burst pipes and water damage by trying to keep your home reasonably warm day and night.

If you are going away from home for any length of time during the winter, turn off both the hot and cold water systems.

It is a good idea to leave keys with a relative or neighbour if you are going on holiday or intend to leave your home empty for a while. You should also inform the police and your local area office.

For more information on the prevention of frozen pipes, click here

If you suspect that a flat near you is not being lived in for sometime please advise your local housing office immediately. The Association turns off the water supply in all empty houses, however, if a property has been let, the water supply will have been turned on. If the property is not being used as the persons principal home, it is not being heated, a burst pipe could easily occur when colder weather sets in resulting in sever flooding to those below.

We strongly recommend that you take out Home Contents Insurance if you have not already done so. This protects you against such losses as well as claims arising from theft or malicious damage. The costs to yourself, should any of the incidents happen in your home can be quite substantial and will not usually be covered by the Association. Not only does House Contents Insurance cover you for damage to your furniture and decoration, some policies also cover accidental damage and break-ins.

The Scottish Federation of Housing Associations together with Diamond Insurance offers a highly competitive home insurance policy with no excess payment. This means affordable LOW premiums. Please click on the link below for more information:-

SFHA Diamond Home Insurance Scheme

Residents can pick up details on the scheme in the local Office or can be posted out to you on request.

Useful Winter Numbers

Age Concern – 0845 125 9732

Winter Fuel / Cold Weather Payment's – 0845 915 1515

NHS 24 – 08454 24 24 24

G.Heat Helpline (Energy Advice) – 0800 092 9002

Cube Repair Hotline – 0845 850 0950

Out of hours emergency repairs – 0800 55 99 22