Sheltered Services
Cube Housing Association Ltd provides 138 sheltered houses for rent across three areas in Glasgow. These areas are Maryhill, Gorget, and Ruchazie.
The Association operates an anti-discrimination policy which ensures that all applicants are treated equally in terms of any application for sheltered services with Cube Housing.
Although Cube Housing owns the sheltered housing and provides landlord services, it does not directly provide the housing support. This is provided by specialist sheltered housing providers who are experienced in this type of service provision. These housing support providers are registered with the Scottish Commission for the Regulation of Care (The Care Commission) and the services are inspected on a regular basis to ensure the highest of standards are met. The Care Commission regulates and inspects all care services in Scotland to ensure that people who use care services receive the same standard of care wherever they live.
Click here carecommission.com to find out more about The Care Commission and the National Care Standards.
What is sheltered housing?
Sheltered housing is accommodation which has been designed primarily for older people who are able to live on their own but may require some support to help maintain their tenancy. This support is not provided by Cube but byspecialist sheltered housing staff.
Staff are based at each complex in order to provide support and advice to tenants on site. This support is normally provided five days a week. It should be noted that the services are currently being reviewed by the support provider and availability of the sheltered staff may change.The sheltered housing services have communal lounges and planned social events to suit the wishes of the tenants.
Where we have sheltered housing
Cube Housing Association provides 138 sheltered houses for rent in three areas within Glasgow.
- Gorget - Knightswood, West End of Glasgow
- Ruchazie -East End of Glasgow
- Wyndford - Maryhill, North West of Glasgow
The type of housing varies from maisonette properties in Wyndford to flats in Gorget and Ruchazie. The accommodation comprises of one, two and three apartments.
What services are provided?
In each sheltered service there are sheltered staff on site for five days a week although can vary from site to site and is currently under review. They can provide a daily call to check on how you are doing and are available to provide information and advice to residents.Each complex has a communal lounge where social events are held. The type of event depends on what residents want and provides residents with the opportunity to meet each other.
How do I apply for sheltered housing?
You can apply via our Choice Based Lettings Service or by requesting a registration pack from any of our offices. You will also be required to complete a medical form and sheltered housing assessment form, which provides further information on your need for sheltered housing.
Once you have registered for housing you will be able to apply for any advertised sheltered house. Click here for an application pack and more information on how to apply.
If you are interested in sheltered housing you can contact the HousingServices Team to arrange a visit to one of the services before you apply on 0141 945 3155.
How much will it cost?
There are two aspects to this: the rent and the support charge.
- 1. Rent
This is the charge you pay to Cubefor the house you occupy. The rent will vary depending on the type of sheltered housing property.
- 2. Support Charge
This is not part of your rent and is the cost of providing the housing support service to sheltered tenants.Glasgow City Council Social Work pays for the support provider toprovide the service. However, some tenants may have to pay something towards the cost of the support service they receive. A financial assessment will normally be carried out on all tenants by the local authoritysocial workteam who will determine what monies will need to be paid.
What can I do if I am unhappy with the service provided?
If you use the service, or if you are a relative or friend of someone who uses the sheltered service, and are either unhappy or concerned in any way about the service offered, you can either complain via the providers complaint process or contact the Care Commission directly on 0845 603 0890.