There are lots of ways to get involved – no matter your age, background or where you live.
It is also a great way to meet new people, learn new skills and have fun.
You can join in a conversation with us on Facebook – or you can become part of our panels or forums. You may also want to apply to become a tenant Board Member.
We hold community events – including litter picks and pop-up roadshows – throughout the year where you can come along and talk to us. We also carry out consultations and tenant conferences in our head office which let you have a say in some of the big issues for tenants.
Our Tenants’ Satisfaction Survey, which is carried out each year, asks tenants their views on what we are doing right – and how we can get better.
Find out more about our panels, forums and committees below.
It is important for us to know the views of our tenants and those communities we serve. You can influence our decisions by becoming a Member. As a Member, you can help us to achieve our aim of providing good quality homes at affordable costs.
The cost for membership is £1 which is non-refundable. For further information please see our membership policy.
The panel looks closely at how Cube and other parts of Wheatley Group performs.
It's made up of customers from across the Group. The panel produces a statement each year, making recommendations which are considered by the Cube Board. This informs Cube's annual Report to Tenants.
Our panel meets approximately every two months in the evenings at our city centre headquarters in Glasgow. For further information, contact Moray Nichol on 0141 274 5948 or email firstname.lastname@example.org
Customer Inspectors work across Cube's parent company, Wheatley Group. They review services from the point of view of a customer. This includes visiting sites and interviewing customers.
They focus on key areas which are important to tenants, including repairs, customer service and complaints. The Inspectors make recommendations which we use to help improve services.
Registered Tenant Organisations (RTOs)
Tenant groups who meet our conditions can become a Registered Tenant Organisation (RTO). RTOs can get direct grant funding and apply for 'top-up grants' to help them with one-off costs. They represent the interests of customers in local areas.
Polish Forum and African Housing Forums
Forums give customers from minority communities a voice to shape our services. Their views help us create forward plans for each forum.
Priorities for the forum include housing services, employability and access to support services for customers.
Forums meet approximately four times a year in Glasgow city centre and interpreters and a free crèche are usually provided where required. For an informal chat about the forums, please contact:
Welfare Reforms Tenant Advisory Group
This group plays an important role in working with us to develop activities that help to lessen the impact of welfare reforms on our customers.
Areas of particular interest include fuel poverty, debt and the provision of information and advice. The group meets approximately four times a year.
If you have been affected by Welfare Reforms or if you have a particular interest and would like to join the Group, or would like further information, please contact Isabella Gallacher on 0141 274 6673 or by email Isabella.Gallacher@wheatley-group.com