City Building partnership
A modern, localised and even more efficient repairs and maintenance service is being provided to thousands of affordable housing tenants thanks to a £3.7billion joint venture (JV) between Wheatley Group and Glasgow City Council.
On April 1, 2017, Wheatley became a 50/50 joint owner with the local authority of City Building (Glasgow).
The JV provides repairs and investment work to Wheatley’s Registered Social Landlords in the west of Scotland – GHA, Cube and Loretto – as well as the Group’s mid-market commercial housing subsidiary, Lowther Homes, and its property management company, YourPlace.
Bernadette Hewitt, Chair of GHA, Scotland’s largest social landlord, said the JV represented “an exciting opportunity to take the repairs and maintenance service to the next level”.
She added: “Tenant feedback has played a major part in shaping what will be a modern, more efficient service provided by locally-based repairs teams closer to their customers.
“The joint process review designing this new, improved service will ensure it is even better equipped to match and exceed customers’ needs and expectations.”
The JV, which will employ more than 2000 staff, will be responsible for Wheatley’s annual housing repairs budget of £33 million and annual investment budget of £27 million, as well as carrying out £30 million of repairs annually on behalf of the City Council.