Homeowners

If you own your home, you and your neighbours take decisions together that affect the shared parts of your building.

Shared parts may include roofs, gutters, close doors and landings. Your factor is responsible for arranging the repairs or maintenance work you want carried out.

Who is my factor?
 

YourPlace Property Management, part of Wheatley Group, carries out the factoring duties on behalf of Cube.

How do I report a repair as a homeowner?
 

Homeowners should report repairs or other issues about shared areas to YourPlace Property Management. YourPlace staff will get in touch with owners about any work needed and make sure the costs are shared fairly.

Contact YourPlace staff by or book a service by:

Written Statement
 

Our vision is to deliver excellence by putting you, our customer, at the heart of everything we do.

We commit to provide consistently high quality, responsive services at an affordable price. We want to be Scotland’s best factor.

Our Written Statement of Services is key to telling you what we do and how we do it.