Customer Service Commitments
Giving customers a great service is at the heart of everything we do.
You can expect an excellent service from us no matter if it’s face to face, on our website, through our Facebook page, by post or over the phone.
Our fully-trained and professional staff are here to help you. Our Customer Care Charter explains what you can expect from us – and how long it will take.
How do I get in touch about Cube's customer service commitments?
- talk to your housing officer
- report it on My Cube. Don't have an account yet? Sign up for My Cube. It's safe and secure, and it only takes a few minutes.
- visit your local housing office and speak to a member of staff
- email us at firstname.lastname@example.org
- call us on 0800 027 3456
- For more information about how we deal with complaints, click on Compliments and Complaints.